Have a question about your order, need help choosing the right string lights, or want to track your delivery? Our support team is here to help — reach out anytime and we'll get back to you promptly.
✦ Customer Support
For order inquiries, tracking, returns, or product questions:
Email: support@luslogpro.com
✦ Trade & Wholesale
For bulk orders, event planners, and commercial distribution inquiries:
Email: support@luslogpro.com
Response Time
We respond to every message within 24–48 business hours. For faster resolution on existing orders, please include your order number (e.g., #1001) or tracking number in your message.
💡 Looking for quick answers? Browse our full string lights collection or visit our FAQ page for instant answers on shipping, returns, and product setup.
Corporate Information
Ganzhou Xuantou Technology Co., Ltd.
Building 11, Zhizao Valley, Zhanggong District, Ganzhou, Jiangxi, China
Email: support@luslogpro.com